Waste intelligence your clients will love
The Customer Portal is an optional add on to Paperwork that allows you to share live waste reporting and compliance information with clients in a controlled, configurable and consistent way.
Rather than forwarding documents or responding to repeated requests for evidence, the Customer Portal provides clients with access to the information that matters to them, drawn directly from validated operational data.
What that means for your business
The Customer Portal can be enabled where client access adds value, without changing how Paperwork operates day to day. It extends the benefits of accurate data at source beyond your organisation, supporting compliance across the wider supply chain.
Happier clients
Better customer service with less effort means more repeat business.
Consistently confident
Client reports based on operational data build trust and veracity.
Procurement plus
Stand out from your competitors by providing this powerful tool.
Client insights
Customisable analytics on user behaviour so you understand your clients.
Built on Paperwork data
The Customer Portal does not create a separate record. It is powered by the same operational data captured through Paperwork.
This means clients see information that is complete, traceable and aligned with Digital Waste Tracking submissions, rather than copies of forms or disconnected uploads.
Controlled access, clear evidence
Access is structured, permission-based and completely under your control. Invited clients can view relevant waste movements, compliance information and supporting evidence without exposing internal systems or unnecessary detail.
Whether your client is a single site or a nationwide operation, the Customer Portal can be configured exactly as needed based on locations, departments and roles - so everyone can access what they need, and nothing more.
This supports Duty of Care obligations while maintaining control over how information is shared.
Build confidence and loyalty, reduce admin
Your clients will love the reports they can run at a time that suits them, giving them insights and evidence they can trust.
By giving clients direct visibility of verified operational data, the Customer Portal reduces time spent responding to ad hoc requests and chasing documents.
One tool, two options
Waste Insights dashboard
For clients who want an upgrade from pdf reports.
Our standard Customer Portal dashboard has a full suite of charts and graphs, with useful filters and downloadable reports.
Perfect for clients who want live access to their waste data at the push of a button.
Permissions and access levels are completely within your control and invitations are personalised and quick.
Waste Intelligence suite
Got a client who really wants to dig into the data? This will blow their socks off.
Access to our Metabase-powered waste intelligence suite, providing drilldown and drill-through capabilities, customisable views and personalised query-building.
Give your data-forward clients a tool that allows them to fully self-serve their waste reporting and analytics requirements.
Of course you are still in complete control of user permissions and data access.
Dsposal are an official partner of Metabase and the first to be using it’s technology in the waste and resources sector.
Best in class tech at the push of a button
Whether you’re implementing a software system for the first time or upgrading from spreadsheets, our tools are easy to implement. No need for expensive hardware, no excessive onboarding fees and no complex pricing. Just well-designed Software as a Service (SaaS) that we constantly improve and update.
Make it simple
Waste is complex, Dsposal isn't. We've used our combined 25+ years' knowledge and experience in waste and tech to build dedicated waste management software that delivers and delights.
Make it secure
Our infrastructure is based on Microsoft Azure which means your organisation's data is safe and secure.
Make it current
We're the only software company dedicated to making waste compliance easy and our expertise in the field will keep you up-to-date with the changing regulations when they happen.
Make it work
We build our tech on solid foundations so that speed, accessibility and quality are never compromised and your data works for you.
Credibility and consistency
Dsposal has been operating in live waste environments for nearly ten years.
We are one of a small number of providers combining Digital Waste Tracking execution, operational control and supply chain assurance in a single system.
Our in house development team continues to develop the platform as regulation evolves, guided by real world use and close engagement with the people who rely on it day-to-day.
Software that has been tried and tested by thousands of users just like you, supported by a team you can rely on.
If you are preparing for Digital Waste Tracking or reviewing your compliance infrastructure, we can show you how Dsposal supports both regulatory requirements and operational delivery.
“Acumen take compliance extremely seriously and Dsposal's Paperwork links compliance into everything we do. This clarity and transparency then passes to all of our customers as well as helping to manage our own facilities, sub-contractors and disposal points compliantly in line with UK regulations. Dsposal really understand waste, and they have created something that we have needed for a long time, and which has not, until now, been on the market. A system sensitive enough to handle multiple and complex waste lines, easy to use across departments, with quality and compliance at its core. I could not recommend Paperwork more highly.”
Kris
Acumen Waste Services